Ras-Al-Khaimah Civil Defense acquires RSI Concepts to automate the customer flow management system at their department. To create an organized and efficient waiting area in their premises , RAK published a tender for the supply and installation of Queue Management System. The market being extremely competitive, it took over 2 months to gain confidence from RAK Civil Defense to handover the tender to RSI Concepts. Also being a manufacturer in its designated field, RSI Concepts has a competitive advantage over any other distributor of Queue Management System in the region, as we can provide any customized solution. The deal has been finalized and the installation will be carried out within 4 to 6 weeks as been quoted by Shehzad Asghar Saddiq , the Product Manager for RSI QMS at RSI Concepts.