April 2022 - RSI Concepts - Top IT Solution Provider Company in Dubai, UAE

April 29, 2022

Park View Housing Society Exhibition Kiosk in Dubai Festival City by RSI Geeks

The Park View Housing Society is a very well-known and well-reputed residential and commercial property developer. The Park View Housing Society have decided to reach out to their audience in Dubai, UAE. The Star Marketing Properties approached several interior and kiosk designing companies in Dubai. RSI Geeks was given the opportunity to build an innovative and futuristic arena for the guests and visitors at the Dubai Festival City. The exhibition’s venue was Festival Arena, which was also hosting several other exhibition stands at that time. However, the futuristic look, digital signage, video wall, lighting and the visuals of the Park View Housing Society’s exhibition kiosk have captured the attention of the visitors and guests.

The Park View City’s Exhibition Stand Kiosk was a completely customized design. At RSI Geeks we follow best industry standards and always start with a comprehensive 3D modeling and graphics to show our customers what they should expect from the final outcome. Once the 3D is approved we proceed with the actual design. All indoor exhibitions stands and kiosks must comply with the local regulatory bodies and the safety standards, at RSI Geeks we have skilled experts and professional who are experienced in complying with the government or facility management standards and policies. This may sound simple but only the professional exhibition stand designing companies can easily meet those standards.

Since it was a housing society and the primary aim was to attract more investors so the customized kiosk was designed to highlight the key features of the society along with the surrounding environment to give the viewers a more appealing and attractive view of the society. For that we have designed the stand in shape of mountains and several other landmarks were incorporated within the walls which was making it more appealing and attractive. On top of that the lighting and the color effects were also attracting the passer by visitors. The video wall and the digital signage was very prominent, as soon as someone enters the arena, they notice the big flashy screen with attractive adverts running on it. Here are the remarks of our project manager Ms. Maheen Waheed about the project:

“The Star Marketing, AAA Fair Deal and the Park View Housing Society teams were great. We had a very exciting experience. The timeline was a bit challenging but thanks to our skilled staff who have worked for additional hours to complete this landmark project within the given timeline. It was amazing to see so many people admiring the kiosk and its designs at the Festival Arena. We will look forward to have more such projects together.”

Indeed, we are very thankful to our skilled and professional staff who have worked wholeheartedly to complete this project in timely manner. The Park View Housing Society management was pleased with the design and the public response. At RSI Geeks we believe in long term relationships with our customers, the quality is the first step to start a long term and strong relationship with the customer. That is why our management have no tolerance policy for quality control. RSI Geeks will be looking forward to having more such exciting projects together in near future soon.

Check out this : Fabrication of Mall Kiosk for Perfumes in Sahara Center by RSI Geeks

April 29, 2022

Why do businesses need both the performance management and performance appraisal?

For any business it is important that all its resources are performing at higher performance with maximum efficiency. Every business small or large must have limited resources, hence they have to utilize their resources in a way that they can achieve maximum productivity and profitability. The performance management is also necessary for the business as it enables them to align all human resources, assets and strategies with the organizational goal and vision. Every business function and every operational tasks is dependent on the employees, if the employees are performing well they will produce better result hence the efficiency of each and every business process is dependent on the employee’s performance. Business in Dubai and all around the UAE are rapidly adopting performance management systems and tools. There are several reasons why businesses acquire a performance management or performance appraisal systems.

For any business or organization it is crucial to monitor and rectify problems and challenges that employees are facing in order to boost their performance. This will help businesses to obtain employee trust and loyalty which in return also increase performance. Furthermore the performance and progress should be in a direction to achieve something. All businesses and organizations always set their future goals, vision and mission. The enterprise’s performance is optimized and increased to achieve those high-level goals. In this blog we will cover performance management and performance appraisal and their importance.

What is Performance Management System?

A performance management system is a tool that facilitates performance management process. The performance management process is basically a set of all the efforts and activities a business do in order to keep its employees on track and aligned with the organizational goals. The main objective of doing performance management is that the employees and all other resources remain aligned with the high-level organization goal. The performance management process encourages employees to perform well and perform in the right direction so the high-level organizational goals can be achieved. The performance management process and system also enable managers and supervisors to engage with the employees and encourage them to work better.

What is Performance Appraisal System?

The performance appraisal system or process is a very simple process it measures the performance of the employee. Where performance management system provides a roadmap to achieve the organizational goals the performance appraisal system is used to measure the progress of each individual employees. The performance appraisal system is only used to measure the performance of the employees as per their progress towards the set goals and objectives. The performance appraisal keep records of the performances of the individual employees which can be used by the HR department as well. Basically the performance appraisal system tells business about how productive an employee is. This way businesses can easily identify the highly performing employees and reward them and businesses can also easily identify the employees who have become liability.

Difference between Performance Management and Performance Appraisal

The performance management and the performance appraisal both are used for employee performance however there are basic difference between the two methodologies. Here is a list of some fundamental differences between performance management and performance appraisal systems:

Performance management help and encourage employees to improve their performance, while the performance appraisal only evaluate the performance
Performance management evaluate an employee on the bases of past, present and future, however, the performance appraisal just measures the performance in the immediate past
Performance management increase employee engagement and evaluate the relationship between employee and the employer, however, performance appraisal is individualistic
Performance management continuously monitor employees, evolve strategies and focusing on employee development, whereas, the performance appraisal focuses only on the results
Performance management includes one-on-one sessions and discussions, hence it is very dynamic. The performance appraisal have a top-down approach and is very linear
Performance management always encourage employee development and help facing challenges in present and future however the performance appraisal focuses only past performance
Performance management offer real-time reviews and continuous feedback however, performance appraisal only offers feedback once or twice in a performance period (usually 1 year)
Performance management is better future equipped and easy-to-scale however, the performance appraisal is usually focused on the past performance of the employees

It is clear now that the performance management system and performance appraisal systems are designed and used for completely different purposes although both are covering employee performance management.

Why a Business Should Use Both Performance Management and Performance Appraisal?

The performance management is a continuous process which keeps monitoring the employees and their progress in real-time. This provides the management an added advantage of allowing them to quickly set course or make adjustments if any employee deviates from their set path. This advantage is not available in the appraisal method. However, the performance appraisal process can accurately measure the actual contribution or value of the efforts of the employees towards the high-level organizational goal and objective. That is why it is important to use both systems in parallel. Businesses use performance appraisal system to generate performance data for HR. The performance appraisal will provide accurate employee performance to the HR on the bases of this performance the HR can plan bonuses, awards, promotions, demotions, transfers, training program and much more.

The performance management system on the other hand provides a comprehensive strategic and tactical data which not only measure the employee performance but also help businesses and organizations to set goals, build strategies to achieve those goals, make plans, and assign individual and team goals as per the requirements. The performance management system also helps businesses in communicating those goals and objectives with the employees and also guide them how they could and should perform in order to achieve their individual and high-level goals and objectives. The performance management system can also generate data which can help businesses in understanding their resources, technical skills, and capabilities of each individual employee. This will help businesses in future and it will enable them to make more realistic and practically sound decisions.

A good quality performance management system help businesses and organizations to achieve their long term strategic and financial goals. When the performance management system and the appraisal systems both are used combined the effectiveness and results will be improved significantly. Here are some benefits of using employee performance management system and appraisal system:

Improve Communication between Employee and Management
Convey Goals and Objectives more Effectively
Communicate the Performance Requirements/Needs and Expectation more Effectively
Enable Employees to Evaluate themselves and Provide Feedback about their Individual Goals and Plan of Action to achieve those Goals
Aligning Employees and Resources with the High-Level Organizational Goals and Objectives
Improve Communication all across the Organization and Improve Relationship between Employees and their Managers
Real-time and Continuous Feedback Makes it Easier for Employees to Communicate with the Management
Help Management to Monitor the Performance of the Entire Business or Organization
Enable Management to Swiftly Take Actions to Rectify Problems and Help Employee Facing their Challenges
Increase Employee Engagement, Gain Employee Trust, and Increase Employee Retention

These are some of the most obvious benefits of combining the performance management system and appraisal system.

The performance management and performance appraisal systems when used together can fix drawbacks and gaps of each other. For example:

The performance management system can increase the communication and fill the communication gap which usually occurs in performance appraisal management
The performance appraisal doesn’t clearly communicates the high-level organization whereas the performance management system clearly communicates individual and high-level organizational goals as well as it also include employees in planning and strategy building processes which increase employee engagement
The performance appraisal process worries employees, as the appraisal is done only once or twice the year, and that is the reason most of the employees doesn’t show trust on the appraisal process. However, the performance management process includes regular and continuous employee reviews. Which not only gain employee’s trust and reduce their anxiety but it also help improving the communication between the employee and the manager.
The performance appraisal methods emphasize on increasing the performance and doesn’t clearly communicate how the employee should improve their performance or what is expected from them in the future. On top of that most of the time the communication is very low. The performance management process clearly communicates the goals and objectives, both individual and high-level goals and objectives are defined. The employees are provided with the guidance on how to achieve their objectives and how to improve the performance.
The performance management is continuous and it can collect all the details about the employees and their performance. This data can be made available for the management at any time. However, in performance appraisal methods the evaluation is done once or twice in a year.
The performance appraisal method lacks the employee personal development strategy. However, the performance management focuses a lot on employee’s personal development program to ensure the business always have the required workforce. The personal development program can increase employee engagement and it also help increasing loyalty. However, if the employees feel there is no scope for their personal development then they will leave.
The performance appraisal methods doesn’t help much in increasing employee engagements, gaining employee trust and improving employee retention. However, the performance management methods boost employee engagement and help building a sense of belonging and connection with the business. This also make employees happy and satisfied and it also increase employee retention.

The performance management and performance appraisal both are tools to boost business’s performance. If the employees and other resources start working at their true potential the productivity and profitability increases. That is why both system are important and when used combined can have additional benefits as well.

Conclusion

For any business in Dubai or anywhere else in UAE achieving the high-level organizational goals is a key to success. Businesses use various methods and tools to improve the employee performance. The employee performance is crucial if a business wants to achieve their high-level goals and objectives. The employee performance can be improved by communicating them the goals clearly, assigning them the objectives & tasks, and monitoring them to understand if they are going in the right direction. The performance management and appraisal ensures that the goals and objectives are established and communicated clearly and there is a monitoring mechanism in place which can immediately highlight if an employee is deviating from their set path and allow the managers to take timely actions to reset course.

The performance management also help businesses in evaluating employees and understanding their true potential, skills and capabilities. This help HR in several functions and also provide intelligence data for employee personal development and reward schemes. In short the performance management and performance appraisals are absolutely necessary for a business and its long term growth. RSI Concepts is a leading name in developing and designing performance management systems and tools, if you need any help in your business’s performance management or if you want to learn more about the topic, please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

Check out this: Digital Branch Transformation Trends for Banks in 2022

April 27, 2022

Digital Branch Transformation Trends for Banks in 2022

The digital solutions and technology is evolving businesses, markets and customer’s demand. These days the general consumer in UAE is very familiar with the digital experience and interaction. The digital have become a part of our daily lives. Here in Dubai and all around the UAE the internet penetration and the usage of smartphone is very common, almost 99% of the population is connected with the internet. That is why all types of businesses have started adopting digital solutions to enhance their customer experience and customer journey. Same is applicable to banks and other financial institution too. The banks need to improve the branch performance and branch efficiency as well as they also aim to control the expense. This means the digital solutions are being adopted for two major reasons, one is customer satisfaction and the other is to achieve strategic business goals.

The year 2022 comes with new challenges, the general customer behavior and trends have been completely transformed. Banks always have large daily foot fall, they need to optimize resources to keep the expenses under control and they must also have to improve their service quality as well. Several market researches and studies have shown us that the customer do care equally about the experience and journey they are getting from a business. So the product/service quality and customer experience is equally important. Here in Dubai and all around the UAE there are several banks, in fact in each alternate street there is a bank branch, in such scenarios the competition gets higher, the customer’s demands and expectations also raised, and the customers always have option to switch.

Digital Bank Branch Transformation

Without any digital system in place, the employees and the customers both could face very difficult situations. For employees, it is always a big challenge to manage and control the visitor’s and customer’s flow. The management also faces problems while improving the customer journey without any digital system or tool. Moreover the digital system organizes everything and provides in-depth data insights, which help business to monitor and manage the several business processes effectively. For a bank branch there is always limited number of counters, some are dedicated to exclusive services and some are for all services or queries. It is very difficult for the sales staff and customer service agents to keep the customers disciplined and organized. The line jumpers, small fights, angry customers and complaining visitors are a common sight in every bank branch. However, the banks with an effective queuing policy, an efficient queue management system in place and satisfied staff can easily boost your rankings and reputation.

Branch Transformation with Queue Management System

For any bank the biggest challenge is to effectively manage the daily customers and visitors. Most of the times during busy hours the bank branch can be overwhelmed hence crowd formation, unorganized lobbies, disputes in the queues, unhappy customers, busy staff, and a lot other such problems could occur. All these problems led to increased wait time and longer customer journey, on top of that the negative perception a customer builds about the bank or its branch could be very bad for brand image and reputation. Such problems could have a very negative affect on the growth of the bank in the longer run. That is why most of the banks in Dubai and all around the UAE are adopting digital queue management systems. A queue management system is a combination of software and hardware tools, which allow the bank branch to effectively and efficiently control and manage the queues, which results in better customer flow and quicker customer journey.

Reduce Customer Wait Time with QMS

The most common complaint any customer have from a service provider is the long wait time. For banks the long waiting time is also very bad, it annoys the customer and repeated bad experiences could repel the customers too. Manual customer flow management is very difficult for the staff as well as for the customers and visitors. However, with the help of a digital queue management system the customer flow management and virtual lines can literally transform customer experience. The queue management system have intelligent algorithms and software which automatically controls the customer flow, once a customer signed-up for service the queue management system can automatically put them in appropriate queue. In fact during the waiting time a queue management system can also take decisions in real-time, for example, if a customer need service AA, which is being offered on four counters, the queue management system have ability to analyze the customer flow and the service agent’s performance and then it can divide the customers between the counters to make sure maximum performance can be achieved. This could save a lot of time.

Basically when a customer or visitor signs-up for a queue, the queue management system issues them a ticket or token number, which is their unique queuing ID or place in the waiting line. Hence all customers knows there could be no line jumper, and there is not a chance that any service agent could be able to favor someone, hence a lot many disputes can be prevented and on top of that it also provide a peace of mind to the customers and visitors. The queue management system also reduces a lot of workload of the staff and it can also improve staff efficiency. Without a queue management system the service agents and staff have to control and manage the queues as well, which distract them from their primary task. However, with the queue management system the staff can focus entirely on their primary tasks, which boost their efficiency and performance and also help improving the customer experience.

Improve Waiting Experience and Reduce Perceived Wait Time

Have you ever experienced waiting in a queue or on a busy highway that the line we are in looks slower than the adjacent line? This is the trick of our brain, and this phenomenon is very common. People tend to perceive the waiting time more than what it actually is. The brain just thinks that the adjacent line is faster, in reality it could be even slower. However, this same phenomenon is applicable in the customer queues and customer flow management. When people are waiting for their turn, within a few minutes they start thinking that more time have passed however, in reality less time had passed. This is called the perceived wait time. The perceived wait time is always more than the actual wait time. With the manual queuing the chances are the perceived wait time could be much longer than the actual wait time. However a digital queue management system have ability to reduce the perceived wait time by increasing customer engagements.

The human brain reacts strangely when there is something which is unknown, most of the time the fear is the strongest emotion towards the unknown. When it comes to waiting in the queues, if the customers and the visitors don’t know how long they will have to wait, it start irritating them, and they become anxious and depressed also. Which ruin their experience. However, with the help of queue management system the intelligent software engine is capable of estimating the wait time for each ticket on the bases of past stats and real-time data from the system. Hence the estimated wait time can be printed on the ticket or token. Furthermore, there are large display screens installed at strategic locations within the branch which remain visible to everyone. These digital signage displays live queuing information, summary and on-going activities, which also keep customers engaged and reduce the anxiety of the waiting.

All modern day queue management system also have audio announcement system as well. The audio announcements can be made in multiple languages. These features keep the customer engaged and busy, hence the effect of waiting time can be minimized, which improves customer waiting experience. If customers reach to the counter with a calm and cool mind the chances of having a great and satisfactory interaction are high. A queue management system increase customer engagements, reduce actual and perceived wait time, balance workload of the employees and boost their efficiency, and consequently provide excellent customer experience and customer journey.

Branch Transformation with Virtual Queuing

The virtual queuing is a relatively newer trend. The virtual queuing is a modernized form of queue management which allows the customers and visitors to sign-up for the virtual queues using remote channels and mediums. The biggest benefit of virtual queuing is that it can literally reduce the wait time to none. Technically the customer is not required to physically arrive at the branch to sign-up for the queue or to wait inside the bank branch. The queue management system can utilize remote mediums and channels to provide live coverage and updates of the on-going queuing process. This allow the customers and visitors to keep track of their turn and also provide them enough information to let them plan their visit in a way that they don’t have to wait in the bank. The virtual queuing gained popularity during the 2020 and 2021 due to the strict social distancing laws and public health concerns. However, now a day’s businesses and banks all around the world are still utilizing virtual queuing methods to enhance their customer experience.

Third Party System Integration Help Improving Customer Journey

Each bank have a sophisticated digital and IT infrastructure which consists of several layers of enterprise systems and business tools. Some of these tools and systems are used to aid the employees during their daily job roles, and some of them are used for security purposes. There is always one central information center which is connected with almost all other tools and systems. The modern queue management system such as RSI Queue Management System can be integrated with the central information center as well as with any other third-party systems using APIs or Secure Web Services. The integration allow two independent or even dependent systems to share data between each other. The integration allow banks to further improve customer journey and customer experience. Banks can also add innovative features to facilitate various business processes and customer journey steps. These features can help improving customer journey and customer experience reducing the wait time and simplifying the customer journey. However, the modern queue management system’s features also help improving employee efficiency.

Collect Business Intelligence Data

A queue management system is a perfect companion to monitor and track customer journey. The queue management system is capable of collecting system usage and statistical data from each and every touch point of the entire customer journey. Furthermore the queue management system can be used to measure various KPIs (key performance indicators) which can be used later for strategy and planning making purposes. The queue management system can also provide data about the popular products/services and most requested support queries and much more. Such information can be very helpful for planning and understanding the current market trends, customer persona and much more. The queue management systems both traditional and virtual can also have ability to collect direct customer feedback using various channels and techniques. The customer feedback data is a crucial part of business intelligence and it can provide very accurate and important information that help businesses to take informed decisions, set future course and achieve their goals. For banks such data is very crucial to measure the branch performance, making plans to improve customer experience and building strategy for long term future goals.

Conclusion

The year 2022 is dominated by the digital interaction and digital experience. Businesses from Dubai and all around the UAE are also investing huge amount in digital experience and digital interaction with their customers. In fact the market have evolved so rapidly that it is quite hard for several businesses and industry sectors to keep up with the pace. The customer expectations have also become very high. Now a days the customer expect from their favorite businesses/banks and brand to offer modern features and digital interaction. When it comes to banks and their branches the customer’s expectations have become slightly higher. A well-organized customer flow and simplified queuing process can offer best customer experience. The customer experience and customer journey is the key point in any business’s success. If its customers are happy and the employees are performing well, it is just a matter of time and the business will definitely achieve its goals and objectives.

In this blog we have discussed how a queue management system could transform a bank branch. If you want to learn more about the subject or looking for a reliable queue management system provider in Dubai, UAE. Please feel free to contact us through our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

Check out this blog: Why custom software is more cost efficient in UAE?

April 14, 2022

Why custom software is more cost efficient in UAE?

A modern day business in UAE and in fact all around the world couldn’t survive for long without integrating the digital and information technology in their business functions. Whether you are a small or medium size business (SME) or a large production factory or a multinational enterprise, these days the emails have replaced the letters, the difficult tasks have been replaced with automation and artificial intelligence (AI), and so on. Regardless of the size of the business, the information and data is the center point of each and everything.The businesses who don’t have reliable and efficient methods of sharing information and processing data can’t compete and even couldn’t survive in a longer run.That is why businesses use various enterprise management software and tools, such as ERP, Property Management System, CMS (Content Management System), HRMS (Human Resource Ministry Planning),Accounting Tools, Production Management Software, etc. Such tools are used to facilitate various business processes and functions which will help you to achieve higher performance.

With the passage of time the digital business tools and software have become technologically advanced, and somewhat challenging too. In most of the cases the businesses usually got confused between choosing an off-the-shelf/ready-made solution and going for a customized software development. Now a days, business are realizing the importance of the customized software development too. There are several technical benefits of having a customized software application or business tool for your business.The major reason why businesses are opting for customized software development is the cost-effectiveness and control over the features and functionalities of the software. Here is how the custom software development is cost-efficient than the off-the-shelf solution:

Custom Software Development: Commissioning & Installation Cost

The commissioning cost of a custom software development is relatively low, as the software is a tailor-made application tool so it only have features that are required by the system users, however with ready-made and off-the-shelf solution a business usually have to pay for a set of features or packages. Regardless of what feature do you need or not, if you are going for an off-the-shelf solution you will eventually end up having more than what you have been planning to purchase. Usually the ready-made or off-the-self software are divided into several categories or plans/packages. These categories and packages are designed to serve the need of masses. Hence the features are grouped on the bases of demands or relevance. That is the reason, sometime businesses might have to opt for the higher level of plans, just for a single or two features which are not available in the lower plans. However, with a custom software development, there is no such limitation. The business only have to pay for what they need, there is no compulsion or restriction to purchase any particular plan or package. Which is why the commissioning and installation cost of the custom software development is also less in UAE.

Custom Software Development: Maintenance and Long Term Cost

For any IT infrastructure or digital system every business also estimates the long term cost and maintenance cost when selecting between different available options. For off-the-shelf or ready-made software systems and solutions, most of the time the vendor is managing the IT infrastructure and is also responsible for the maintenance. The business have to pay a maintenance fee or charges and the rest is taken care by the vendor. However, that is not just all, the off-the-shelf software solutions comes in different packages along with subscription fees and monthly charges, which sometime includes the maintenance as well, and sometimes it is charged separately. Along with the maintenance, sometime the enterprise software solution providers dealt with their regional distributors and hire third-party service providers and sometime they also require additional charges to provide premium customer service and technical support. Which also add up to the long term cost of the off-the-shelf solutions. However, with custom software development there is no such fee or additional charges, the business have to pay for one time, the maintenance and everything else is fixed and is comparatively less comparing to off-the-shelf software solutions in UAE.

Custom Software Development: Scalability and Longevity

One of the greatest advantage of customer software development is the scalability and longevity of the systems and solutions. Businesses keep expanding all the time. For off-the-shelf solutions adding new users, departments, and such functionalities are always expensive. The businesses must have to pay for the additional licenses and registrations, etc. However, with a custom software development there is no limitation in the system, the business owns the software hence they can add as many users and dynamic features without paying anything extra to the vendor. That is why the customized software solutions are more friendly and compatible with future and scalability. It is this future compatibility and scalability that makes custom software more long lasting. The lifecycle of the custom software is always higher in UAE. Due to such future compatible and supportive functions the custom software development is considered to be more long lasting comparing to off-the-shelf solutions. With minor tweaks, upgrades and ability to customize the life cycle of a custom software can be extended for a long time in future.

Custom Software Development: Upgrades and Customization

When a business implement a new system or solution the most important thing to consider is the future upgrades and customization. The technology world is evolving rapidly. Each year brings huge changes in terms of the technologies, trends and user preferences. Customizing and upgrading an off-the-shelf software is extremely difficult and expensive. The upgrading and updating process of the off-the-shelf software and solutions is very complex and require a lot of efforts. As the off-the-shelf solutions are being used by hundreds and thousands of customers, making a simple change in user-interface (UI) could make hundreds of customers unhappy. Similarly any change in the core, algorithms, features and functionalities is also very difficult. Hence the vendors follow a very lengthy and sophisticated process to push any update or upgrade to the system that is why most of the time, the off-the-shelf solutions are very late to adopt to the new changes in the market trends and user expectations. That is why most of the time these upgrades and updates come with a price tag, hence impact the overall ROI of the system. However, a customized software can easily be upgraded, customized, and modified at any time a business wants and the cost is also very less in UAE.

Custom Software Development: Ownership and Trademarking

The off-the-shelf solutions and systems are always the property of the vendor and the business is a kind of renting it out. The software and solution provider reserves all the rights to the software tools and its functionalities and in some cases even the data is also stored on the vendor’s servers and the vendor can access the private data of the business. Technically the vendor can gain access but there is always a proper paperwork and agreements that prevent them to access your private data. However, with the customized software solution, since the software is developed exclusively for the business the business have full proprietary and ownership rights. Most of the time the custom software development company in UAE provide the full source code, resources and databases and everything else to the customers. Hence the businesses own the product/customized software. This empowers customer, provide them more freedom for customization and innovation and prevent their dependency on a single vendor. This help businesses to get competitive cost each time a need arises for customization, upgrade, integration or expansions.

Custom Software Development: Make Profit

Since the businesses own the custom software that is exclusively designed for the business. The businesses can use the same software to earn more profits. Businesses can provide the same product to its affiliates, partners and even businesses can launch it in the open market. As the product is exclusively designed for a business which belongs to a particular industry sector and category, that is why the chances are that other businesses from the same category and sector would appreciate your product and hence it could provide them more appropriate solution to their problem. This way the businesses can use the customized software application to sell it and gain more profit which can also be utilized for product development purposes and just to gain profits. Hence the customized software development can further improve its ROI in the longer run.

Conclusion

The custom software development is very cost effective comparing to the off-the-shelf software and solutions. The custom software development allow businesses to include only those features which they need and doesn’t bound them to purchase a full package or subscription like off-the-shelf solutions. Which save costs, and business have to pay for only what they need. The custom software development enable businesses to own the product they have exclusively developed for themselves. The vendor doesn’t have any ownership rights, hence the businesses is free from vendor dependency and the business can also chose any other vendor in future to further customize or upgrade the software for them. These privileges significantly reduce cost. However, the off-the-shelf solutions make businesses highly dependent on the vendor, the scalability and future upgrade is also expensive comparing to the customized software solutions. That is why the custom software development is very cost-effective in UAE comparing to the commercial off-the-shelf solutions.

If you want to learn more about the subject or want us to help you with your next custom software development project, please feel free to get in touch with us via our Contact Us page or leave a comment in the comment box below and we will get in touch with you soon.

Check out this blog: What is Enterprise Performance Management (EPM)?

April 13, 2022April 13, 2022

Fabrication of Mall Kiosk for Perfumes in Sahara Center by RSI Geeks

The Sahara Center is among the most popular shopping centers in UAE. It is strategically located in an areas which is quite dense and is situated at the Sharjah-Dubai border. Hence it attracts a lot of daily visitors. The Sahara Center has been proven to be one of the best shopping mall with two decades of supreme quality experience in the area. The customers and visitors can enjoy a variety of entertainment, shopping, and dining experiences. Such shopping malls are excellent for mall kiosks or small kiosks. As the mall is already attracting a lot of traffic, so the new startups that are starting from a simple kiosk can easily get a lot of attention without investing a single penny in their marketing. Hence these days more and more startups and even in some cases multi-national companies are utilizing those mall kiosks to boost their sales and revenue. Anfas Al Alsharq is also a new startup and decided to utilize a space in Sahara Center to place their mall kiosk there. The Anfas Al Alsharq is dealing in high-end perfumes and fragrances, and targeting a large spectrum of audience. That is why they have decided to setup a mall kiosk stand in the Sahara Center.

When it comes to preparing and installing a customized mall kiosk at any place, there is a long list of prerequisites that a customer need to have. Another big problem is with the compliance of mall’s policies. There are several regulations, guidelines, and some additional digital designing work, which could make the process a little bit complicated. That is why at RSI we always take care of such tasks, and we aim to share the burden of our customers. Usually the problem with a new startup is lack of experience or technical expertise, which is why business owners found it difficult and the shopping malls and centers also have high standards. The materials, the design, the lighting, the aesthetics, each and everything has to be perfect and completely aligned with the mall policies and standards. That is why a professional interior designing company in UAE such as RSI Geeks can take care of all of it.

Here are the remarks of our Project Manager, Ms. Maheen Waheed:

“The customer and the team at customer side was very cooperative and understanding. When we took the project, it was already a little bit delayed, hence the biggest challenge was to complete it within the deadline. The design was a blend of modern and traditional Arabic styles. Which distinguishes Anfas Al Alsharq from the rest. It was a great very learned experience.”

Yes indeed, working under strict deadline with technically complicated requirements could be very challenging for both the team and the manager, but thanks to our management and the skilled workforce we have completed the project in time without any delay. Whether it was the material selection, electrical work, cade diagrams and mapping, everything was done by our skilled and experienced team. We believe in building strong and long term relationships with our customers. That is the reason we never hesitate to go an extra mile to satisfy our customers and help them with whatever we can.

Your comments and suggestions are always appreciated, if there is something in your mind you want to share, please feel free to use the comment box below. If you need our help to build you an exhibition stand or mall kiosk, or anything else, please feel free to contact us using our Contact Us page and we will get in touch with you soon.

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