With a market experience of more than a decade and hundreds of satisfied clients we ensure the ultimate quality and top of the line IT solutions for local business, SMEs, large corporations, enterprises, oil & gas industry, hospitality sector, healthcare, banking sector, government departments, public offices, online businesses and much more.

Our vision is to be a one-stop-shop providing all IT solutions and services with a wide range of customized solution to help our client achieve their goals.

Our IT Solutions are optimally designed to provide you with the best Return on Investments (ROI) and guaranteed to deliver solid profits. Great quality and unmatched customer satisfaction are two of the maxims around which all the IT Solutions of RSI Concepts are built.

Optimally Engineered IT Solutions for Optimizing Profits!

RSI Queuing System - Queue Management System (QMS)

RSI Queuing System is “Queue Management System”, a product of RSI Concepts, designed to meet the needs of very basic to most sophisticated queuing scenarios. Our queuing solution helps businesses in streamlining the customer flow with utmost control over all touch points throughout the entire customer journey. RSI Queuing System is capable of managing from pre-service to post-service needs and everything in between. The system is designed to focus on improving customer journey and employee performance.

RSI Queuing System is built on the latest IT Technology and platforms. Our queue management system helps you organize by rendering intelligent decision-making using appropriate business parameters, environmental indicators and comprehensive business intelligence.

RSI Queuing System has different variants such as general purpose queue management system, purpose-build queue management system for banks, hospitals, public offices, mass transit stations, airports, educational institutions, HR Offices, food courts, restaurants, retail, etc. We also offer outdoor queue management for vehicles, bus/truck terminals, and other outdoor applications. RSI Queue Management System can be customized too to perfectly fit the customer’s special needs and requirements.

Why Choose RSI Queue Management System? Advantages of RSI QMS

• Efficient, Controlled and Easy-to-manage Customer Flow
• Comprehensive Statistical and System Usage Data Collection
• Estimated Time and Future Footfall Forecast
• Huge Reduction in Customer Wait time and Improved Customer Journey
• Automation Reduces the Manual Work, Improve Employee Efficiency and Reduce Cost
• Increase Customer Satisfaction and Happiness, Improve Customer Retention and Profitability
• Dedicated Reporting Module and Data Export Facility
• Get an Edge over Your Competitors by third-party System Integration and Innovative Solutions

Performance Management

• Accurately Measure and Monitor the Performance of the Entire Enterprise
• System core is built on most authentic and market proven methodologies such as Objectives and Key Results (OKRs), and Balanced Scorecard (BSC), Key Performance Indicators (KPIs) Monitoring
• Multi-level KPIs (Key Performance Indicators) for Individual Employees, Teams, Departments, Projects and Customized, etc.
• Continuous Feedback and 360-degree Feedback Tools
• Separate Tools for Major Performance Management Categories
• • Strategic Performance Management
  • Employee Performance Management
  • Operational Performance Management
• Customized Goal Configuration for Each Level
• Multi-level Assessment and Self-Assessment Tools
• Reporting Tools for Comprehensive and Corporate Reports
• Optimize Performance and Resources to Achieve Maximum Operational Efficiency, Quality of Work and Profitability

Interactive Kiosk Dubai - Kiosk Machines and iPad Kiosk

• RSI have a highly trained, experienced and dedicated department of Self-Service Interactive Kiosks and we also provide Customized Kiosk
• From 14 Inch to 85 Inch Interactive Kiosk in all Shapes and form Factors are AvailableA wide range of hardware such as Multi-Point Touch Screen, Emirates ID Reader, Passport Scanner, RFID Reader, QR Code Scanner, POS, Cash Deposit with/without Change, Thermal Printer, Special Purpose Printer, A4 Size Printer, A4 Size Scanner, VOIP, IRIS Scanner, Biometrics, Call Center Integration, Physical Keyboard and Mouse, etc.
• A wide range of base models including all sort of installation and mounting options for example, Floor Standing, Floor Mounted, Wall Mounted, Desktop/Tabletop, and Customization
• Customized Software Applications Development
• Flexible Kiosk Computer Configurations Including Windows OS, Android OS, Apple iOS, Linux, etc. with Customizable Hardware such as Core i3/i5/i7 Processors, 4/8/16/32 GB RAM, HDD/SSD, High-end Android PC, Latest Tablets, etc.
• Easy Network Integration with widely used Connectivity Solutions such as WiFi, LAN, Bluetooth, 3G/4G, etc.
• High-tech Online Payment Solutions such as Cash Acceptor, Cash Return, Debit/Credit Card Payments, Digital Payments, Google Pay, Apply Pay, Samsung Pay, Online Payment Gateway Integration, etc.
• A wide variety of Tablet Kiosks and Stands is also Available along with Customization Options for both Android and Apple Tablets
• Customized Branding, Logo Printing/Pasting makes your Kiosks more Exclusive

• Do you want to modernize your operations and business practices?
• Do you think your operations can improve but don’t know how?
• Do you think your customers are not 100% happy?
• Do you wish to stand out in the crowd?
• Do you think your employees are not performing as per their full potential?
• Do you want to reduce your expenses?
• Do you want to improve your HR services?
• Do you feel being overcharged from existing service providers?
• Do you want to make a splash in the online world?
• Do you want to increase profitability?
• Do you want to grow?

If your answer is yes just click on the button below and our consultants will be able to help you!

Talk to us. Drop in a line and connect to collaborate. Together let us carve a niche solution for your requirement. We at RSI Concepts will be happy and glad to listen to you, and help you with your IT needs.

Rating: 4.5 Stars - Based on Customers Feedback
Address: 1st Floor, Office # 9 Sharjah Industrial Area 18, Maliha Road, Al Husn Complex, SH-UAE
P.O Box: 50890
Tel:+971 (0)6 524 8146
Website: www.rsiconcepts.com
Hours: Monday - Friday 9am - 6pm