We can help you with a Customer Feedback System that cannot only help you find customer satisfaction rates but can also provide comprehensive analysis of the customer satisfaction.
Tilt & Rotate Kiosk
Customer Feedback System
This can help your organization in a number of ways
Get real feedback:
You can find out the the loop holes of the system because only customer can provide with the correct information of the customer service quality.
Instant Changes:
On the results collected from customer feedback you can make minor and instant changes in the customer service area to find out the difference and calculate serving times.
Analysis Tools:
Detailed and comprehensive reporting of the feedback can provide long term planning and changes to the management and business process owners.
How can customer feedback system be used?
The Customer feedback system provided by RSI Concepts can be deployed in different ways, such as websites, mobile apps, touch screen devices, interactive kiosks, special customer feedback units - as an independant unit or centralized network devices. The devices installed in centralized network can provide usefull centralized reporting.
Customer Feedback on Website
Customer Feedback in Mobile Apps
Customer Feedback Devices
L-Type Series Interactive Digital Signage
- Our flagship device for Customer Feedback which is suitable for all the indoor environments. It has builtin 10 inches capactive touch screen
,2Gb RAM and 16Gb storage. The device do not require power adapter or battery replacement as it works with POE (Power Over Ethernet). Available in 2 colors, white and black having Quad core Cortex 1.8 Ghz CPU, Camera, Card reader, Bluetooth and Wifi
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System CPU RK3128,Quad-core cortex A7,1.3G RAM 1GB Internal memory 8GB Operation system Android 6.0 Touch screen 10-Point capacitive touch Display Panel 10.1″LCD IPS panel Resolution 1280*800 Active area 293.76(H)x165.24mm(V) Display mode Normally black, IPS Viewing angle 85/85/85/85(L/R/U/D) Contrast ratio 800 Luminance 250cd/m2 Aspect Ratio 16:9 Network WiFi 802.11b/g/n Ethernet 10M/100M ethernet Buletooth BT 4.0 Interface Card slot TF card USB x 2 USB Host Micro USB Micro USB OTG RJ45 RJ45 Serial port USB for serial port Power jack DC power input Earphone 3.5mm earphone Media play Video format MPEG-1,MPEG-2,MPEG-4,H.263,H.264,VC1,RV etc.,support up to 4Kx2K(H.264) Audio format MP3/WMA/AAC etc. Photo jpeg Other Battery 4500mah/3.7V,working time ~2hours Speaker 2*1W Camera 2.0M/P, Front camera with AF MIC Built-in MIC Power consumption 15W Working temp 0–40degree Certificates CE/FCC/RoHS Language Multi-language Accessories Adapter Adapter,12V/2A User manual yes 
Tilt & Rotate Kiosk
(Tablets - iPad/Samsung/Others)
- This device of customer feedback uses a tablet (iPad/Sumsung/Others) in an enclosure which can be kept on a table, desktop or mounted on the wall. Fabricated in metal and spray painted enclosure ensures crisp quality and desirable weight for any indoor environment. Some of the customer prefer this option as they have freedom to choose the type of tablet they require.
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Full Covered Original
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
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Open Frame Slim
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
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Full Covered Slim
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
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Universal Diagonal
Features- 1. With Full Covered Original enclosure
- 2. Closed on all sides offering a full tamper-proof experience.
- 3. Swing-open with key lock for easy tablet management.
- 4. With our foam & face plate smart fitting system, it fits multi-tablets.
Kiosk Machine (Floor Standing Kiosk / Wall Mount Kiosk)
- Our tablet kiosk, iPad kiosk and other touch screen kiosk are presentable devices that can be installed at the entrance or other locations of the premises and walk-in customers can give feedback while standing or passing by.
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Height 110cm Width 20cm Depth 20cm Weight 15 kgs Screen Capacitive Touch 9/11 inches Material FR-MDF Processor Core 2 Duo/i3 Memory 1Gb & above Storage 200Gb & abov Network WiFi/Ethernet/USB Power Supply 220-240V / Battery Powered Other Lockable Rear Doors 