After having the COVID-19 outbreak, it is paramount to maintain Social Distancing hence queue management has become a challenge. While some of the business activities can be carried online but not everything can. The queues and visits of the customers can be controlled with intelligent Queue Management capabilities. Queuing became an essential part of everyone’s life. Be it Hospitals or Clinics, Government departments or public places, Super markets or groceries, Wholesale or retail stores and airports or immigration. Social distancing is needed at any place where we can expect people.
Control visitors count at any given time, avoid crowd in waiting area, let people see the number of active queues in real time and let them decide when to come or let them wait on a safe distance such as homes, parking lots, cars, etc.
The Contactless Queue Management System has in-built Customer Appointment System, Appointment Management System, Customer Scheduling System and Schedule Management System modules as additional add-ons.
Allow the customer to do self-check-ins, mobile sign-ups, digital tokens via QR codes, mobile apps, SMS, Email, Phone Call and much more. The branch staff can also notify a customer with updates with live chat, push-notifications, sms, email and phone calls.
The dedicated QMS Smartphone App allow the customers to monitor remotely the number of queues and they can also sign-up using QR codes and in app features. All the stats are updating in real-time to let the visitor wait at a safe distance until their turn
Having the current COVID-19 scenario the Social Distancing Queuing System became an essential for managing the queues at Hospitals and Clinics. As social distancing is much more needed there than at any other place.
Covid-19 will change the living way of life. Now onwards Social distancing will be required everywhere to fight viruses and other pandemic related challenges. The Government offices and public services are the places having most of the daily visitors. Implementing a Contactless Queue management system is the only way out.
Airports and Immigration departments where people are coming from all over the world are very sensitive hence need a little bit extra protection. Therefore our Social Distancing Queue Management System is a good fit for such locations.
As Groceries and Retail Stores are exempted from the lockdown and people are doing most of their daily shopping from such places so having a social distancing queue management system there to prevent long queues on various sections could help a lot.
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