The native ways of availing information is to either visit the customer service
or by telephone calling whereas Self Service Kiosk can present the same information
within a tap or two.
Self Service Kiosks also help present important information to customers. Use it as a
marketing stunt or service customers, use it as a digital signage device or take food orders –
Self Service kiosks can be used for almost every customer servicing areas.
Real Project Installations
With hundreds of successful deployments across multiple industries, our kiosk solutions empower organizations to enhance customer engagement, reduce waiting times, and deliver seamless digital services. Discover real-world projects implemented for leading government, healthcare, aviation, education, and enterprise clients.
Which Self Service Kiosk to be used?
Floor Standing Kiosk
Kiosk that is standing on floor with a normal screen or touch screen and other equipment. Floor standing kiosk can be used as an interactive device or a digital signage device.
- Ticket dispensing kiosk
- Shop finder Kiosk in shopping malls
- Large screen kiosk in shopping malls, metro stations and waiting areas
Wall Mount Kiosk
Kiosks can be mounted on walls as well where floor space is a concern. Examples of such kiosks are:
- Floor ordering Kiosks
- Utility Payment Kiosks
- Loyalty Program Kiosks
Table Mount Kiosk
Kiosks that can be mounted on tables and top are usually small screen kiosks. Mostly such kiosks are used for customer satisfaction feedback or customer surveys.
- Customer Feedback Kiosk on a teller
- Customer Happiness Meter Kiosks in stores and shopping malls
- Airline Booking Kiosk
- Cinema ticket booking kiosk
Smart Kiosk
Smart Kiosks are intelligent devices to facilitate customers on the basis of various identifying parameters according to customer needs. Intelligent Kiosks are the next step towards improvement of servicing customers and understanding customer needs.
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Robot kiosk
Robots and robot kiosks are already the parts of our future in different ways but recently introduced in customer service industry makes them more prominent as they have taken the look and feel of human.
We stand different when it comes to robot kiosk industry as we have integrated our robot kiosks with the queue management system. Our robot kiosks can register the customers automatically upon their first visit and recognize them thereafter on any of their next visit.
Our R&D is working on other biometric parameters to register the customers such as key push pressure based and behavioral registration.