EDPU Technologies is a well-reputed name in the market. They are renowned for providing advanced technological solutions for their patients across all their health care centres. The latest project was also one of the efforts made to maximize their patient’s experience and convenience at their health care centres all across the UAE. The objective was to allow the patients to log in and authenticate via their Emirates ID card and then upload all the information from an interactive kiosk. This not only expedites the customer journey but also improves the service delivery time. As in the health care facilities mostly the patient are a little bit anxious and stressful so it is very critical to provide them with the services which could reduce their wait time and ensure quicker service delivery.
RSI Concepts was given the task to provide them with interactive kiosks with a completely customized design to meet the needs and requirements of the customers. We have carefully examined the requirements and decided on a Fire Resistive MDF based model. The entire kiosk was custom build to keep the touchscreen and the Emirates ID card reader at a certain height and angle. The kiosk has been built and we got approval and appreciation from EDPU Technologies and their health centres. The kiosks are meant to be commissioned in all their branches across the seven emirates of UAE. The EID Card reader is in-built and the touchscreen is an all-in-one computer to support the software and interactive user interface.
Here are the remarks of our Sales and Marketing Manager, Ms Maheen Waheed:
“It was a great experience working with the EDPU Technologies, the requirement gathering was intense, the production process was smooth and on time. The kiosk we have supplied will surely enhance the customer experience and will add up value to the brand.”
At RSI Concepts we always strive for the best quality. Our production line and supply chain along with our skilled staff ensure the ultimate quality and timely project execution. We will always look forward to more future collaborations with EDPU Technologies.
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